Children's hotel Felben information All you need to know about your family holiday destination
PRICING BASIS
- Prices are per person and day and include taxes and duties.
- The prices for children in family suites are dependent on there being two full paying guests.
- In the family rooms the normal children’s prices apply even when there is only one full paying guest. Except Carnival week and New Year’s week.
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The local tax (for all aged 15 and over) in Mittersill is 1,15 Euro per night until October 30th 2023. From 1st November 2023 this will be 2,05 Euro per night. Our registration umber for this overnight stay tax is 50613-002166-2020. This tax is already included in the room price.
MININIMUM LENGTH OF STAY
- For bookings over New Year the minimum length of stay is 7 nights
- 2 night stays may be possible depending on availability and will be offered on a first come – first served basis. At other times of years 1 night stays are possible.
NOT INCLUDED
These services are not included in the holiday price:
- Cancelation insurance
- Swimming courses, riding courses, conjuring courses
- Wine tasting
- Alcoholic drinks and any drinks that are served
- Massages, wellness treatments, cosmetic treatments,
- Solarium
- Stamps
- Telephone calls
- Laundry service
DEPOSIT
- A third of the total price
- Within 14 days of receiving the booking confirmation
ARRIVAL - CHECK-IN
- Rooms are available from 3 p.m. on the day of arrival.
- All-inclusive services are available as of 1:30 p.m. on the day of arrival.
- Earlier arrivals benefitting from the all-inclusive services (meals, soft drinks, childminding and pool) and the use of all the hotel facilities are also possible for a small supplement:
- Surcharge from breakfast: per adult: € 30,- | per child: € 20,-
- Surcharge from lunchtime: per adult: € 15,- | per child: € 10,-
DEPARTURE - CHECK-OUT
- Rooms must be vacated by 10 a.m.
- All-inclusive services are available to guests on their day of departure until 1:30 p.m.
- Later departures benefitting from the all-inclusive services (meals, soft drinks, childminding and pool) and the use of all the hotel facilities are also possible for a small supplement:
- Surcharge until 5:30 p.m.: per adult: € 15,- | per child: € 10,-
- Surcharge with evening meal: per adult: € 60,- | per child: € 30,-
MEANS OF PAYMENT
- Cash, EC-Card, Visa, Master Card or money transfer to our account.
- Our bank details in Austria: Raiffeisenbank Mittersill - IBAN: AT08 3503 9000 0002 5387 | BIC: RVSAAT2S039
CANCELLATION PROTECTION
- Cancellation insurance is automatically added to your reservation unless guests express an explicit wish not to take out cancellation insurance.
- The cost of the cancellation insurance depends on the cost of your holiday.
- Further information about our cancellation policy can be found under Cancellation Conditions.
CANCELLATION
- No shows, late arrivals and premature departures will be charged at 90% of the designated room rate.
- If you take out the cancellation insurance, all cancellation fees are born by the insurance company (provided there is a valid reason for cancellation according to the insurance policy conditions).
- You can find more detailed information under Cancellation Conditions.
Parking/charging station
- There’s a carport for each family at the parking area.
- Further there are 4 electric charging points available. Currently we account 0,53 € per kWh. This price can be guaranteed only with payment to Salzburg AG and partners. Payment ist possible with Visa, Mastercard and Paypal.
PETS
- For bookings and cancellations the general terms and conditions of contract apply.
- For typing and printing errors that may occor we reserve the right to make amendments.
GENERAL TERMS & CONDITIONS
- Out of consideration to other guests, pets are not allowed.
