Children's hotel Felben information All you need to know about your family holiday destination

PRICING BASIS
  • Prices are per person and day and include taxes and duties.
  • The prices for children in family suites are dependent on there being two full paying guests.
  • In the family rooms the normal children’s prices apply even when there is only one full paying guest. Except Carnival week and New Year’s week.
MININIMUM LENGTH OF STAY
  • For bookings over New Year the minimum length of stay is 7 nights
  • 2 night stays may be possible depending on availability and will be offered on a first come – first served basis. At other times of years 1 night stays are possible.

 

NOT INCLUDED

These services are not included in the holiday price:

  • Cancelation insurance
  • Swimming courses, riding courses, conjuring courses
  • Wine tasting
  • Alcoholic drinks and any drinks that are served
  • Massages, wellness treatments, cosmetic treatments,
  • Solarium
  • Stamps
  • Telephone calls
  • Laundry service
DEPOSIT
  • A third of the total price
  • Within 14 days of receiving the booking confirmation
ARRIVAL - CHECK-IN
  • Rooms are available from 3 p.m. on the day of arrival.
  • All-inclusive services are available as of 2:30 p.m. on the day of arrival.
  • Earlier arrivals benefitting from the all-inclusive services (meals, soft drinks, childminding and pool) and the use of all the hotel facilities are also possible for a small supplement:
    • Surcharge from breakfast: per adult: € 30,- | per child: € 20,-
    • Surcharge from lunchtime: per adult: € 15,- | per child: € 10,-
DEPARTURE - CHECK-OUT
  • Rooms must be vacated by 10 a.m.
  • All-inclusive services are available to guests on their day of departure until 1:30 p.m.
  • Later departures benefitting from the all-inclusive services (meals, soft drinks, childminding and pool) and the use of all the hotel facilities are also possible for a small supplement:
    • Surcharge until 5:30 p.m.: per adult: € 15,- | per child: € 10,-
    • Surcharge with evening meal: per adult: € 60,- | per child: € 30,-
MEANS OF PAYMENT
  • Cash, EC-Card, Visa, Master Card or money transfer to our account.
  • Our bank details in Austria: Raiffeisenbank Mittersill - IBAN: AT08 3503 9000 0002 5387 | BIC: RVSAAT2S039

 

CANCELLATION PROTECTION
  • Cancellation insurance is automatically added to your reservation unless guests express an explicit wish not to take out cancellation insurance.
  • The cost of the cancellation insurance depends on the cost of your holiday.
  • Further information about our cancellation policy can be found under Cancellation Conditions.
CANCELLATION
  • No shows, late arrivals and premature departures will be charged at 90% of the designated room rate.
  • If you take out the cancellation insurance, all cancellation fees are born by the insurance company (provided there is a valid reason for cancellation according to the insurance policy conditions).
  • You can find more detailed information under Cancellation Conditions.
PETS
  • Out of consideration to other guests, pets are not allowed.
GENERAL TERMS & CONDITIONS